Technology Management Technician
Position Summary: The Worthington School District 518 is seeking a technology technician for support in the support and setup of mobile devices in the K-12 educational programming. This position will be expected to support technology in the initial setup, distribution and maintenance of all learning devices. The person hired for this position is expected to work with Administration, District Coordinators and teaching staff on new trends in educational technology.
Other essential functions include:Work collaboratively with IT
Aid in inventorying, setting up and loading software programs on all devices.
Assist in maintain network and device security along with account management.
Troubleshoot, repair and maintain all electronic devices.
Reinforce the distribution and collection of the devices throughout the year.
Work with media, students, staff and administration whenever needed.
Perform other duties relevant to systems management and/or as assigned.
Required Qualification:Preferred a minimum of two (2) years of experience or education related to technology or related work experience.
Responsibilities:Provides technical support for students and staff.
Diagnoses technical problems.
Researches and identifies appropriate solutions.
Organizes and prioritizes technical support schedule.
Maintains troubleshooting documentation.
Maintains contact with staff and students to ensure quality level of support.
Interacts with users in non-technical, clear terms.
Adheres to and enforces policies, rules and regulations relating to technology use.
Coordinates moving, installation and setup of technology; including but not limited to classroom technology, audio visual, telephones and peripheral equipment.
Loads and installs software.
Repairs technology equipment.
Determine reassigning or surplus of outdated equipment.
Creates, tests and implements user profiles, accounts and e-mail accounts for the network.
Maintains and updates network logins, including changing passwords, setting up classes and assisting staff and students who are unable to logon to the network.
Develops, maintains and troubleshoots databases for network and web based software.
Assists the Network Administrator in maintaining the networks including installing network cards and cabling, server installations, basic troubleshooting and maintaining server backups.
Evaluates network needs for staff and students; recommends networking software/hardware components.
Researches technical manuals, guides, web sites and user groups.
Contacts vendors to answer user questions and solve technical problems.
Performs diagnostics on technology and related equipment.
Maintains an accurate inventory of hardware and software that belongs to the district and to individual schools in the district.
Reports to: Technology Coordinator
Length of Contract: 260 day contract
Salary and Benefits: negotiated and determined based on experience and background
Equal Employment Opportunity
It is the policy of the Worthington School District to provide equal employment opportunity for all, without discrimination on the basis of race, color, creed, religion, national origin, sex, marital status, status with regard to public assistance, membership or activity in a local commission, disability, sexual orientation or age.
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