REPORTS TO: Director of Technology Services
CONTRACT: 12-month position
JOB GOAL: Level II – Technology Support (District-wide)
Oversee and maintain building technology so that students and staff can effectively utilize technology resources. Provide technical support for students and staff with equipment and software.
PERFORMANCE RESPONSIBILITIES:
Responsible for content management, training and publishing updates on all isd2144.org websites. Webmaster role and ADA compliance support.
On-site Level II / Level I Technology Support for schools.
District-wide technology helpdesk support.
Coordinates in-house installations and hardware repair.
Coordinates contracted hardware repair for mobile devices (laptops, tablets, Chromebooks, etc).
Primary conduit for all printer and copier needs between school district and managed print services vendor.
Coordinates video and streaming programs in the district.
Leads building technology support training for tech support staff.
Mobile Device Management (iOS devices, Promethean Panel Android devices: updates, apps, and more).
Provides system setup, maintenance, and troubleshooting for all district technology.
Classroom hardware and panel management.
Provides guidance on technology-related purchases.
Maintain confidentiality as per mandated data privacy laws.
Performs other building duties as assigned.