GENERAL PURPOSE:
To provide students and families with information directly related to transportation. To serve as a conduit between transportation companies and families and ensure that all students abide by school bus policies.
PROFESSIONAL RESPONSIBIITIES:
· Greeting all persons in a positive and professional manner
· Answers and transfers incoming calls; taking messages in a professional manner
· Assisting with the resolution of parental/student issues related to transportation and/or other inquiries
· Providing students, staff, families, and the community with information regarding school policies as it relates to transportation
· Provides the public with information about the school
· Maintains miscellaneous logs (i.e. visitors, volunteers, student pick-ups)
· Maintaining and organizing records of misc. data
· Works closely with and collaborates with staff
· Assisting other staff as needed
· Updating student information regarding transportation on Skyward
· Making sure all changes that impact student transportation is relayed to transportation headquarters
· Maintaining regular and daily contact with transportation headquarters
· Resolving issues related to transportation
· Helps students develop a positive attitude toward school and learning
· Following additional duties as outlined by senior administration
· Supervise students in the lunch room while maintaining a clean and orderly lunch period for students
· Enforce lunch room processes and expectations
· Collaborate with bus company to organize bus schedules for all students
a. Collecting all bus information
b. Making phone calls to parents and/or bus headquarters to ensure proper transportation
c. Providing families with proper busing information
d. Resolving bus issues
e. Maintain regular contact with bus headquarters
f. Educating students, families, and staff about bus safety
g. Scheduling field trips that require busing
KNOWLEDGE AND SKILLS:
· Demonstrates quick-decision making, problem-solving skills and resourcefulness
· Must have the ability to multi-task
· Must have the ability to work well under strenuous situations
· Ability to communicate effectively both orally and in writing to members of the public, staff, students and administration
· Excellent interpersonal skills and the ability to deal with a variety of personality types
· Excellent team player skills with positive attitude
· Ability to remain calm in an emergency
· Ability to think clearly in any situation, determine priorities, and handle multiple tasks
· Considerable skills in teaching others
· Considerable knowledge of transportation duties, practices, and procedures
· Ability to follow through in a timely manner
Please note that all employees are expected to understand their role as stated herein and understand that this list is not inclusive. All staff must follow through with responsibilities knowing that sometimes they will have to perform tasks assigned by senior administration that are not part of their job descriptions. Responsibilities are subject to change with or without notice.
Noble Academy is an equal opportunity employer. Employment consideration is made without regard to race, color, creed, gender, national origin, age, disability marital or veteran status, sexual orientation or any other legally protected statuses.