The Director of Development Operations will provide oversight for complex business processes including coordination of database and list management, portfolio assignment, prospect moves management, reporting and prospect research. This position will also provide managerial support for gift entry and acknowledgement.
Essential Duties and Responsibilities:
- Works to support Minnehaha Academy’s vision and direction for the Development team by collaborating with the Director of Development to assess, refine, design, implement and maintain efficient and accurate business processes for improved donor interactions resulting in increased philanthropic revenue
- In coordination with the Director of Development and collaboration with other departments as required, the Director of Development Operations will oversee the establishment of best practices, policies, and procedures that will ensure consistent donor relationships and fundraising outcomes
- Direct Minnehaha Academy’s development services including research, gifts, records, and reporting
- Develop and implement practices to accurately and comprehensively track and document all donor information and activity using Raiser’s Edge NXT to provide timely donor relations through documentation of anticipated and completed actions, results of constituent contacts, recommendations/plans for follow-up work, written gift proposals and gift commitment documents
- Work closely with the Director of Development to support cultivation and stewardship of high-priority prospects and donors
- Create regular reports as required for department-wide prospect management meetings that accurately reflect portfolio activity and performance