Benefits Specialist
District Service Center
Independent Tier III
12 month position
POSITION SUMMARY:
This position coordinates and communicates employee benefits for all eligible employees & retirees of South Washington County Schools.
PRIMARY JOB FUNCTIONS:
- Coordinate flex spending program, VEBA benefits, HCSP program, FMLA benefits, COBRA continuation coverage and process monthly insurance bills.
- Maintain and ensure compliance of 403b and 457 plan records. Assist employee requests for hardships, loans, transfers, and salary reduction agreements.
- Process workers’ compensation claims and maintain OSHA recordkeeping.
- Make necessary changes to spreadsheets, bills and insurance records. Process adjustments & refunds on premiums when necessary.
- Communicate with others in person, via e-mail and over the phone as needed. Includes proactive contact with customers to inform them of pertinent information relative to their benefits.
- Write letters and e-mails to employees, previous employees or outside customers providing information, data, claim status, or coverage confirmations.
- Distribute federally mandated communications under COBRA, HIPAA Privacy and Section 125.
- Communicate open enrollment options to employees and retirees.
- Process open enrollment elections.
- Process changes to benefits coverage and eligibility as a result of changes to employee contracts.
- Respond to both routine & non-routine customer questions, problems and needs.
- Provide employees with requested information, refunds, and assistance with complex and often very sensitive coverage problems.
- Act as a liaison between employee and insurer on issues as needed.
- Provide group presentations on benefit information. Present insurance and other benefit information in new employee orientations.
- Design & provide reports or summaries of information to customers as needed. Create negotiation and costing models, budgeting data, census reports and retirement reporting as requested.
- Perform all duties & tasks in compliance with legal & regulatory requirements.
- Update/maintain benefit communications & processes as federal and state regulations change. Includes OSHA, workers compensation, employment or personnel law, FMLA, ADA, HIPAA Privacy, Section 125, and COBRA regulations.
- Act as HIPAA privacy officer; serve a primary contact for employees on HIPAA privacy. Maintain sensitive records to protect information from unauthorized access.
- Reconcile benefit amounts (i.e. insurance, retirement & TSA deductions, etc.) each payday. Monitor benefits using spreadsheets & reports. Perform regular audits of employee benefit data to ensure members have proper coverage and remain eligible for benefits.
- Other duties as assigned.