Job Description:
Performs intermediate technical work assisting with the installation, maintenance and repair of technological systems, and related work as apparent or assigned. Responsible for installing and maintaining good operating conditions of building workstations, telephones, classroom equipment and mobile devices. Provide staff development and tutorials related to various district supported software and hardware. Support staff and students with all technology related needs. Work is performed under the moderate supervision of the Education Technology and Innovation Director.
Essential Functions:Plans, recommends and maintains good operating condition of the district’s data equipment and programs, hardware and software, telephone and voice mail system, video and security system, computer workstations and infrastructure.
Provides initial and follow up troubleshooting for the district’s data equipment and programs, hardware and software, telephone and voice mail system, video and security system, computer workstations and infrastructure.
Recommends repairs and equipment upgrades to the district’s data equipment and programs, hardware and software, telephone and voice mail system, video and security system, computer workstations and infrastructure.
Provides technology services to support ongoing state testing requirements.
Provides technology training to staff.
Plans for, recommends and maintains appropriate back-up systems.
Installs and upgrades various hardware; implements schedule and communicates to users, vendors and implementation team; identifies and resolves issues.
Installs new equipment, cabling and networking devices; ensures proper connectivity; performs component and device checks to ensure proper working order.
Maintains facilities and equipment; monitors facility environmental conditions.
Provides customer service and support.
Other duties as apparent or assigned.