Position Type:
Hourly Technical
Location:
Enrollment Center
Closing Date:
Until Filled
Job summary: To inspire and prepare each and every scholar with the confidence, courage and competence to achieve their dreams; contribute to community; and engage in a lifetime of learning by managing the community education data systems, including user training, hardware and software problem solving, on-site and phone support, and supporting overall program system development and reporting.
Essential Duties and Responsibilities:
Providing timely technical support to program users; including software updating and inventory.
Investigating, researching, documenting, reporting and solving problems encountered that affect programs data and registration systems.
Monitoring and creating data from software or programs; assisting in improving procedures as needed.
Entering information into systems to maintain accurate record keeping and tracking.
Providing technical support to District Administrators related to overall program systems and operations.
Creating, establishing, and reviewing communication; supply tools or resources to use software programs.
Developing and revising user friendly documentation for proper use of program applications and resources.
Providing training and instruction to system users.
Reviewing information to ensure accuracy and providing feedback in a timely manner.
Retraining or training staff on new releases of software and updating users on program changes.
Providing high quality customer service to users via oral communications and written communications.
Planning, organizing, executing and managing registration and program system procedures and timelines to ensure proper operation and program timelines.
Coordinating and directing the systems to support required reporting or technical assistance as it relates to program requirements and compliance.
Serving as contact person for required applications or areas as required.
Monitoring the system integrity and security.
Insuring and maintaining the confidentiality of data files.
Assisting and supporting st compliance with state guidelines and assisting stakeholders as needed.
Designing and generating customized reports as necessary to meet the needs of the program and administrators and staff.
Generate, track data and analyze program operations on going.
Analyzing users’ requests and determining support that can be utilized. If so, designing or requesting customized.enhancements or working with vendors to enhance as needed.
Reconciling systems to ensure fidelity of software or accounts.
Performing other duties of a like or similar nature as assigned.
Qualifications: Minimum of Associate’s Degree or two years of college or technical school certification required or eight years of related expierence.
Three years experience in related field.
Three years District experience using system applications preferred.
Experience working with tuition billing and registration systems within Community Education is preferred.
Essential knowledge and specialized subject knowledge required to perform the essential functions of the job:Demonstrable ability to manage large data processing applications including design, implementations, training and coordination.
Demonstrable experience with systems report writing and word processing.
Job Type: Full-time, Class V
Hourly Rate Range: $24.40 to $31.48 per hour
Bargaining unit: Hourly Technical Contract
Osseo Area Schools offers:Meaningful and impactful work
Opportunities to grow professionally
A variety of benefits
Mentorship programs for teachers and educational support professionals
Summer opportunities
and more
Equal Employment Opportunity Statement:
Osseo Area School District ISD 279 is an Equal Opportunity, and veteran-friendly employer.
Osseo Area School District ISD 279 ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation or disability. Osseo Area School District is committed to a workforce that reflects the diversity of the district and strongly encourages persons to apply who can strengthen our diversity. For more information, view the District’s Equal Opportunity and Prohibition Against Discrimination, Harassment and Violence Policy.
Veteran’s Preference: If you are an eligible veteran, please submit a legible copy of your DD214 with your application.
Accommodation: If you have a disability that requires an accommodation during the selection process, please email Human Resources at [email protected] or call 763-391-7007.
Background Check Upon Conditional Offer:
Background checks are conducted upon receiving a conditional offer. Employees must complete a background check and are responsible for the background fee. A passing background is required. Criminal convictions are reviewed on a case-by-case basis.