The Desktop Support position with Mahtomedi Schools provides general support for users of the school district’s systems by responding to work orders, installing, upgrading, troubleshooting, resolving, repairing, and maintaining computer systems and other technology-related items while on-site, through remote access or via telephone.
This position requires excellent customer service skills and the ability to resolve immediate problems for staff. The position will work with staff across all buildings within the District, either in person or via phone and/or email. This position requires self-motivation to complete daily work tasks under limited supervision and the ability to follow through with customers once issues are resolved.
The position will work with the District’s technology department for training and mentorship.
The position is on a part-time basis: Monday through Friday, 4 hours per day